Dawn Wallace Dawn joined the organisation as a Care & Support Worker, working nightshift in our Respite unit. She has progressed to her current role as Senior Service Lead. "I have worked in Operations at Dementia Matters since 2016. Prior to that, I was a Support Worker working night shift in our respite facility then day shift in our ISL houses. I enjoy working as part of a team and the challenges it brings. It is very rewarding providing high quality care to people we support in the various services we provide."