Services overview

If you have dementia or care for someone with dementia, at any age and from any community, Dementia Matters is here to help.

We are a Newcastle-based charity that provides specialist care, support and advice to people with dementia and other neurological disorders, such as acquired brain injury, stroke, multiple sclerosis and Parkinson’s disease.

We also provide care for people with physical disabilities and complex health needs. We support people at any age and from any community.

We are rated by the Care Quality Commission (CQC) in all regulated areas of service as follows:

Safe - Good
Effective - Outstanding
Caring - Good
Responsive - Good
Well-led – Requires Improvement

Where we work

Here is an overview of where our services can be found Read more

Advice centre

The Dementia Advice Centre is a brand-new service for people living on Tyneside looking for effective, coordinated support or information about living with dementia. Read more

Home support

At Dementia Matters’ we offer an all-inclusive Home Support service providing anything from a 1 hour call up to bespoke 24 hour packages of care designed around you in your home. Read more

Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend. Read more

Residential and respite

Your room, Your choice, we encourage our guests to bring their home comforts with them this helps make people feel safe and secure in their environment and most importantly the environment feels familiar to them. Read more

Latest

Dementia Matters Coronavirus Hardship appeal resources

In these uncertain times we at Dementia Matters will strive to keep services running so those that those that require our much-needed services are able to access them.

Dementia Matters Coronavirus Hardship appeal

In these uncertain times we at Dementia Matters will strive to keep services running so those that those that require our much-needed services are able to access them.

Dementia Matters Coronavirus Statement

UPDATED 08/04/2020 Dementia Matters statement on the COVID-19 pandemic.

Home Support Recruitment Days

Announcing the dates of our Home Support Recruitment Events for 2020.

Home Support Care & Support Worker

Dementia Matters Home Care & Support Workers - BYOB campaign.

Edith's Story

With your support we can help more people with Dementia like Edith and her family.

Why work for us

Contact us

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Where we work

We have 3 different services in different areas of the North East

Single or monthly donation

A donation to Dementia Matters helps us be the voice for more people with dementia – with our advice and support they can have a voice.

Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.

Home support

At Dementia Matters’ we offer an all-inclusive Home Support service providing anything from a 1 hour call up to bespoke 24 hour packages of care designed around you in your home.

Volunteer for us

By giving us your spare time, you're helping support those people and families who are affected by dementia. In turn we can offer you a rewarding experience where you can learn new skills, meet new friends and much, much more

Where your money goes

Unlike large national charities, Dementia Matters do not have huge fundraising resources. This has two impacts on a charity like ours. Firstly, it means that it is always a challenge to bring the funds in that we need to provide those “extra” services. Secondly, however, it means that practically every penny donated goes to the people we support.