Advice centre

The Dementia Advice Centre is a brand-new service for people living on Tyneside looking for effective, coordinated support or information about living with dementia

Designed to fill a gap in community-led services for people who have been newly diagnosed with dementia, as well as the friends, family members and carers of long-term sufferers, the new Centre is a joint venture between not-for-profit organisations, Dementia Matters and Newcastle Carers.

Based at Newcastle’s Outer West Library, the Dementia Advice Centre is open for people to access a range of dementia specific services, from information about day care and respite services, to specialist clinical assistance from the dedicated on-site Admiral Nurse.

Funded by The Ballinger Charitable Trust and the Lloyds Bank Foundation, the innovative Centre comprises a dedicated reception area, a hot-desk area for ‘drop-in’ advisers, an informal discussion area as well as two confidential consultation rooms for private conversations with our dedicated advice team.

Opening hours:

Monday: 10.00am – 4.00pm Tuesday: 10.00am – 4.00pm Wednesday: 10.00am - 4.00pm Thursday: 10.00am 4.00pm Friday: 10.00am - 4.00pm

For more information, call 0191 323 3342

Latest

The importance of Day Support for those not only with a diagnosis of dementia, but also for families and carers.

Day Support at the Bradbury Centre has been closed now for 4 months. What Covid 19 has clearly highlighted, however, is the importance of Day Support for those not only with a diagnosis of dementia, but also for families and carers.
Virtual My Prudential RideLondon

The Covid-19 pandemic has led to the cancellation of many fundraising events, and the loss of income for charities around the UK. Charities everywhere have been hit hard, and we at Dementia Matters are no exception.
Fundraising through these challenging times

People often look to the national charities when they are donating or looking for a cause. Our challenge is to tap into those people and get them to donate to us rather than the national. This is difficult with us being small as we don’t have the advertising budget to compete with the big hitters.
The challenges of keeping staff safe

From working, to home working, to furlough, working in HR has been a whirlwind since this pandemic began. Add working within the care sector to this and it adds a whole other host of things to think about.

Residential and respite

Your room, Your choice, we encourage our guests to bring their home comforts with them this helps make people feel safe and secure in their environment and most importantly the environment feels familiar to them.
Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.
Home support

At Dementia Matters’ we offer an all-inclusive Home Support service providing anything from a 1 hour call up to bespoke 24 hour packages of care designed around you in your home.
Where we work

Here is an overview of where our services can be found

Home Support Care & Support Worker

Dementia Matters Home Care & Support Workers - BYOB campaign.
Edith's Story

With your support we can help more people with Dementia like Edith and her family.
Home support

At Dementia Matters’ we offer an all-inclusive Home Support service providing anything from a 1 hour call up to bespoke 24 hour packages of care designed around you in your home.
Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.
Volunteer for us

By giving us your spare time, you're helping support those people and families who are affected by dementia. In turn we can offer you a rewarding experience where you can learn new skills, meet new friends and much, much more
Fundraising through these challenging times

People often look to the national charities when they are donating or looking for a cause. Our challenge is to tap into those people and get them to donate to us rather than the national. This is difficult with us being small as we don’t have the advertising budget to compete with the big hitters.
Advice centre

The Dementia Advice Centre is a brand-new service for people living on Tyneside looking for effective, coordinated support or information about living with dementia.
Residential and respite

Your room, Your choice, we encourage our guests to bring their home comforts with them this helps make people feel safe and secure in their environment and most importantly the environment feels familiar to them.
Why work for us
Is it dementia?