Advice centre

The Dementia Advice Centre is a brand-new service for people living on Tyneside looking for effective, coordinated support or information about living with dementia

Designed to fill a gap in community-led services for people who have been newly diagnosed with dementia, as well as the friends, family members and carers of long-term sufferers, the new Centre is a joint venture between not-for-profit organisations, Dementia Matters and Newcastle Carers.

Based at Newcastle’s Outer West Library, the Dementia Advice Centre is open for people to access a range of dementia specific services, from information about day care and respite services, to specialist clinical assistance from the dedicated on-site Admiral Nurse.

Funded by The Ballinger Charitable Trust and the Lloyds Bank Foundation, the innovative Centre comprises a dedicated reception area, a hot-desk area for ‘drop-in’ advisers, an informal discussion area as well as two confidential consultation rooms for private conversations with our dedicated advice team.

Opening hours:
Monday: 10.00am – 4.00pm Tuesday: 10.00am – 4.00pm Wednesday: 10.00am - 4.00pm Thursday: 10.00am 4.00pm Friday: 10.00am - 4.00pm

For more information, call 0191 323 3342

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Where has Grandma gone?

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Dementia Matters to open new days service in Cramlngton March 2020

Dementia Matters are opening a new day service in Cramlington, this centre will support families from Cramlington, Ashington, Morpeth and Blyth, and will enable Dementia Matters to support more than 200 people both directly and indirectly.
Chair Person

We are currently recruiting for a Chair Person to manage our Board of Trustees

Where has Grandma gone?

Where has grandma gone? is the heartwarming illustrated story of a young boy and his struggles with his Grandma going into a home due to Dementia
Dementia Matters to open new days service in Cramlngton March 2020

Dementia Matters are opening a new day service in Cramlington, this centre will support families from Cramlington, Ashington, Morpeth and Blyth, and will enable Dementia Matters to support more than 200 people both directly and indirectly.
March Fundraising Ball

We are hosting our Inaugural Spring Fundraising ball at The Crowne Plaza in Newcastle City centre. Hosted by Sky Sports Presenter Pete Graves
Edith's Story

With your support we can help more people with Dementia like Edith and her family.
Residential and respite

Your room, Your choice, we encourage our guests to bring their home comforts with them this helps make people feel safe and secure in their environment and most importantly the environment feels familiar to them.
Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.
Home support

At Dementia Matters’ we offer an all-inclusive Home Support service providing anything from a 1 hour call up to bespoke 24 hour packages of care designed around you in your home.
Where we work

Here is an overview of where our services can be found
Pioneering Dementia Academy

A pioneering new training programme is helping people to secure work within the North East’s adult social care sector.

Greg's Firewall fundraiser

Im fundraising for Dementia Matters as its a great cause for great people.
Fundraising for a brilliant and very worthy cause

I am fundraising money for this amazing charity to help them to continue to provide the best care and support for all of the people who use their services.
Edith's Story

With your support we can help more people with Dementia like Edith and her family.
Contact us

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Single or monthly donation

A donation to Dementia Matters helps us be the voice for more people with dementia – with our advice and support they can have a voice.
Home support

At Dementia Matters’ we offer an all-inclusive Home Support service providing anything from a 1 hour call up to bespoke 24 hour packages of care designed around you in your home.
Where your money goes

Unlike large national charities, Dementia Matters do not have huge fundraising resources. This has two impacts on a charity like ours. Firstly, it means that it is always a challenge to bring the funds in that we need to provide those “extra” services. Secondly, however, it means that practically every penny donated goes to the people we support.
Volunteer for us

By giving us your spare time, you're helping support those people and families who are affected by dementia. In turn we can offer you a rewarding experience where you can learn new skills, meet new friends and much, much more
Where we work

We have 3 different services in different areas of the North East
Why work for us