Advice centre

The Dementia Advice Centre is a brand-new service for people living on Tyneside looking for effective, coordinated support or information about living with dementia

Designed to fill a gap in community-led services for people who have been newly diagnosed with dementia, as well as the friends, family members and carers of long-term sufferers, the new Centre is a joint venture between not-for-profit organisations, Dementia Matters and Newcastle Carers.

Based at Newcastle’s Outer West Library, the Dementia Advice Centre is open for people to access a range of dementia specific services, from information about day care and respite services, to specialist clinical assistance from the dedicated on-site Admiral Nurse.

Funded by The Ballinger Charitable Trust and the Lloyds Bank Foundation, the innovative Centre comprises a dedicated reception area, a hot-desk area for ‘drop-in’ advisers, an informal discussion area as well as two confidential consultation rooms for private conversations with our dedicated advice team.

Opening hours:

Monday: 10.00am – 4.00pm Tuesday: 10.00am – 4.00pm Wednesday: 10.00am - 4.00pm Thursday: 10.00am 4.00pm Friday: 10.00am - 4.00pm

For more information, call 0191 323 3342

Latest

Dementia Matters Coronavirus Hardship appeal resources

In these uncertain times we at Dementia Matters will strive to keep services running so those that those that require our much-needed services are able to access them.
Dementia Matters Coronavirus Hardship appeal

In these uncertain times we at Dementia Matters will strive to keep services running so those that those that require our much-needed services are able to access them.
Dementia Matters Coronavirus Statement

UPDATED 08/04/2020 Dementia Matters statement on the COVID-19 pandemic.
Home Support Recruitment Days

Announcing the dates of our Home Support Recruitment Events for 2020.

Residential and respite

Your room, Your choice, we encourage our guests to bring their home comforts with them this helps make people feel safe and secure in their environment and most importantly the environment feels familiar to them.
Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.
Home support

At Dementia Matters’ we offer an all-inclusive Home Support service providing anything from a 1 hour call up to bespoke 24 hour packages of care designed around you in your home.
Where we work

Here is an overview of where our services can be found

Home Support Care & Support Worker

Dementia Matters Home Care & Support Workers - BYOB campaign.
Edith's Story

With your support we can help more people with Dementia like Edith and her family.
Contact us

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Single or monthly donation

A donation to Dementia Matters helps us be the voice for more people with dementia – with our advice and support they can have a voice.
Why work for us
Where we work

We have 3 different services in different areas of the North East
Volunteer for us

By giving us your spare time, you're helping support those people and families who are affected by dementia. In turn we can offer you a rewarding experience where you can learn new skills, meet new friends and much, much more
Where your money goes

Unlike large national charities, Dementia Matters do not have huge fundraising resources. This has two impacts on a charity like ours. Firstly, it means that it is always a challenge to bring the funds in that we need to provide those “extra” services. Secondly, however, it means that practically every penny donated goes to the people we support.
Dementia awareness week 20th May 2019

As part of dementia awareness week we are taking part in various events across Newcastle, as well as opening up our Day care services in sessions for the public.
Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.