Home support

At Dementia Matters we offer an all-inclusive Home Support service providing anything from a 1 hour call up to bespoke 24 hour packages of care designed around you in your home.

With 25 years’ experience in Home Support and access to over 30 qualified and experienced Home Support Staff, 2 expert coordinators and a Registered Manager who also holds 25 years’ experience in the care sector we are sure we can meet your care requirements.

Using the latest technology in care planning and coordination, our assessments are completed with compassion and dignity, our care planners help gain a detailed and in depth knowledge for the kind of care you would like to receive and how you would like it delivered.

"Having the same carers without chopping and changing is excellent compared to other companies used, where we never knew who would arrive or at what time. The standard of care is truly outstanding."

Feedback survey November 2015

Forward care planning helps us to build a picture of how you wish for your care to develop during your journey, keeping your wishes at the forefront of our service. It’s important the care you receive is the care you want, care that you trust.

If you would like further information about our Home Support service please contact us at [email protected] or 0191 217 1323, we are happy to support whenever and wherever we can.

Latest

Dementia Matters Coronavirus Hardship appeal resources

In these uncertain times we at Dementia Matters will strive to keep services running so those that those that require our much-needed services are able to access them.
Dementia Matters Coronavirus Hardship appeal

In these uncertain times we at Dementia Matters will strive to keep services running so those that those that require our much-needed services are able to access them.
Dementia Matters Coronavirus Statement

UPDATED 08/04/2020 Dementia Matters statement on the COVID-19 pandemic.
Home Support Recruitment Days

Announcing the dates of our Home Support Recruitment Events for 2020.

Residential and respite

Your room, Your choice, we encourage our guests to bring their home comforts with them this helps make people feel safe and secure in their environment and most importantly the environment feels familiar to them.
Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.
Advice centre

The Dementia Advice Centre is a brand-new service for people living on Tyneside looking for effective, coordinated support or information about living with dementia.
Where we work

Here is an overview of where our services can be found

Home Support Care & Support Worker

Dementia Matters Home Care & Support Workers - BYOB campaign.
Edith's Story

With your support we can help more people with Dementia like Edith and her family.
Contact us

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Single or monthly donation

A donation to Dementia Matters helps us be the voice for more people with dementia – with our advice and support they can have a voice.
Why work for us
Where we work

We have 3 different services in different areas of the North East
Volunteer for us

By giving us your spare time, you're helping support those people and families who are affected by dementia. In turn we can offer you a rewarding experience where you can learn new skills, meet new friends and much, much more
Where your money goes

Unlike large national charities, Dementia Matters do not have huge fundraising resources. This has two impacts on a charity like ours. Firstly, it means that it is always a challenge to bring the funds in that we need to provide those “extra” services. Secondly, however, it means that practically every penny donated goes to the people we support.
Dementia awareness week 20th May 2019

As part of dementia awareness week we are taking part in various events across Newcastle, as well as opening up our Day care services in sessions for the public.
Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.