Home support

At Dementia Matters we offer an all-inclusive Home Support service providing anything from a 1 hour call up to bespoke 24 hour packages of care designed around you in your home.

With 25 years’ experience in Home Support and access to over 30 qualified and experienced Home Support Staff, 2 expert coordinators and a Registered Manager who also holds 25 years’ experience in the care sector we are sure we can meet your care requirements.

Using the latest technology in care planning and coordination, our assessments are completed with compassion and dignity, our care planners help gain a detailed and in depth knowledge for the kind of care you would like to receive and how you would like it delivered.

"Having the same carers without chopping and changing is excellent compared to other companies used, where we never knew who would arrive or at what time. The standard of care is truly outstanding."

Feedback survey November 2015

Forward care planning helps us to build a picture of how you wish for your care to develop during your journey, keeping your wishes at the forefront of our service. It’s important the care you receive is the care you want, care that you trust.

If you would like further information about our Home Support service please contact us at [email protected] or 0191 217 1323, we are happy to support whenever and wherever we can.

Latest

Chair Person

We are currently recruiting for a Chair Person to manage our Board of Trustees
Coast and Castles Bike Ride

My father has Alzheimer’s and I’ve witnessed the heartbreaking impact it has had on all those who love him. I personally feel there is a lack of support from national charities such as The Alzheimer’s Society and more places like The Bradbury Centre are needed to offer respite for carers and a safe environment for those with dementia to go.
Michelle Donnan

Member of the Finance & Audit Committee
Dementia awareness week 20th May 2019

As part of dementia awareness week we are taking part in various events across Newcastle, as well as opening up our Day care services in sessions for the public.

Independent supported living

Originally started as ‘A ordinary house in an Ordinary street’ over the years our Independent living service has thrived and developed into a popular alternative to residential care or care at home.
Residential and respite

Your room, Your choice, we encourage our guests to bring their home comforts with them this helps make people feel safe and secure in their environment and most importantly the environment feels familiar to them.
Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.
Advice centre

The Dementia Advice Centre is a brand-new service for people living on Tyneside looking for effective, coordinated support or information about living with dementia.
Where we work

Here is an overview of where our services can be found

Greg's Firewall fundraiser

Im fundraising for Dementia Matters as its a great cause for great people.
Fundraising for a brilliant and very worthy cause

I am fundraising money for this amazing charity to help them to continue to provide the best care and support for all of the people who use their services.
Edith's Story

With your support we can help more people with Dementia like Edith and her family.
Where we work

We have 4 different services in different areas of the North East
Why work for us
Where your money goes

Unlike large national charities, Dementia Matters do not have huge fundraising resources. This has two impacts on a charity like ours. Firstly, it means that it is always a challenge to bring the funds in that we need to provide those “extra” services. Secondly, however, it means that practically every penny donated goes to the people we support.
Dementia awareness week 20th May 2019

As part of dementia awareness week we are taking part in various events across Newcastle, as well as opening up our Day care services in sessions for the public.
Advice centre

The Dementia Advice Centre is a brand-new service for people living on Tyneside looking for effective, coordinated support or information about living with dementia.
Single or monthly donation

A donation to Dementia Matters helps us be the voice for more people with dementia – with our advice and support they can have a voice.
Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.