Home support

At Dementia Matters we offer an all-inclusive Home Support service providing anything from a 1 hour call up to bespoke 24 hour packages of care designed around you in your home.

With 25 years’ experience in Home Support and access to over 30 qualified and experienced Home Support Staff, 2 expert coordinators and a Registered Manager who also holds 25 years’ experience in the care sector we are sure we can meet your care requirements.

Using the latest technology in care planning and coordination, our assessments are completed with compassion and dignity, our care planners help gain a detailed and in depth knowledge for the kind of care you would like to receive and how you would like it delivered.

"Having the same carers without chopping and changing is excellent compared to other companies used, where we never knew who would arrive or at what time. The standard of care is truly outstanding."

Feedback survey November 2015

Forward care planning helps us to build a picture of how you wish for your care to develop during your journey, keeping your wishes at the forefront of our service. It’s important the care you receive is the care you want, care that you trust.

If you would like further information about our Home Support service please contact us at [email protected] or 0191 217 1323, we are happy to support whenever and wherever we can.

Latest

The importance of Day Support for those not only with a diagnosis of dementia, but also for families and carers.

Day Support at the Bradbury Centre has been closed now for 4 months. What Covid 19 has clearly highlighted, however, is the importance of Day Support for those not only with a diagnosis of dementia, but also for families and carers.
Virtual My Prudential RideLondon

The Covid-19 pandemic has led to the cancellation of many fundraising events, and the loss of income for charities around the UK. Charities everywhere have been hit hard, and we at Dementia Matters are no exception.
Fundraising through these challenging times

People often look to the national charities when they are donating or looking for a cause. Our challenge is to tap into those people and get them to donate to us rather than the national. This is difficult with us being small as we don’t have the advertising budget to compete with the big hitters.
The challenges of keeping staff safe

From working, to home working, to furlough, working in HR has been a whirlwind since this pandemic began. Add working within the care sector to this and it adds a whole other host of things to think about.

Residential and respite

Your room, Your choice, we encourage our guests to bring their home comforts with them this helps make people feel safe and secure in their environment and most importantly the environment feels familiar to them.
Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.
Advice centre

The Dementia Advice Centre is a brand-new service for people living on Tyneside looking for effective, coordinated support or information about living with dementia.
Where we work

Here is an overview of where our services can be found

Home Support Care & Support Worker

Dementia Matters Home Care & Support Workers - BYOB campaign.
Edith's Story

With your support we can help more people with Dementia like Edith and her family.
Home support

At Dementia Matters’ we offer an all-inclusive Home Support service providing anything from a 1 hour call up to bespoke 24 hour packages of care designed around you in your home.
Day centre

Providing much needed daily respite for dedicated carers throughout the north east and a stimulating environment with a touch of fun and sense of purpose for those who attend.
Advice centre

The Dementia Advice Centre is a brand-new service for people living on Tyneside looking for effective, coordinated support or information about living with dementia.
Volunteer for us

By giving us your spare time, you're helping support those people and families who are affected by dementia. In turn we can offer you a rewarding experience where you can learn new skills, meet new friends and much, much more
Fundraising through these challenging times

People often look to the national charities when they are donating or looking for a cause. Our challenge is to tap into those people and get them to donate to us rather than the national. This is difficult with us being small as we don’t have the advertising budget to compete with the big hitters.
Residential and respite

Your room, Your choice, we encourage our guests to bring their home comforts with them this helps make people feel safe and secure in their environment and most importantly the environment feels familiar to them.
Why work for us
Is it dementia?